Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide the data will have no consequences. This applies only insofar as no other statement is made in the following processing activities.
“Personal data” means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information. Each time our website is accessed, usage data is transmitted by your Internet browser and stored in log files (server log files). The stored data may include, for example, the name of the page accessed, the date and time of access, the amount of data transferred, and the requesting provider.
This data is used exclusively to ensure the smooth operation of our website and to improve our services. It is not possible to assign this data to a specific person.
Collection and Processing When Using the Contact Form
When using our contact form, we collect your personal data, such as your name, email address, and message text, only to the extent provided by you. The processing of this data is for the purpose of contacting you.
By submitting your message, you consent to the processing of the transmitted data. The processing is based on Article 6 (1) lit. a GDPR with your consent.
You may withdraw your consent at any time by notifying us. This does not affect the lawfulness of processing carried out on the basis of your consent before its withdrawal.
We use your email address only to process your inquiry. Your data will subsequently be deleted unless you have consented to further processing and use.
Use of Google reCAPTCHA
We use the reCAPTCHA service provided by Google on our website. The service is used to determine whether an input is made by a human or by automated, machine-based processing.
The reCAPTCHA process involves the transmission of your IP address and, where applicable, other data required by Google for the reCAPTCHA service. For this purpose, your input is transmitted to Google and further processed there.
Google may use this information to evaluate your use of the service. The IP address transmitted by your browser as part of reCAPTCHA is not combined with other data held by Google.
Your data may also be transferred to the United States. The processing is based on Article 6 (1) lit. a GDPR with your consent.
You may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.
Further information about Google reCAPTCHA and Google's privacy policy can be found at https://policies.google.com/privacy
Customer Account
When creating a customer account, we collect your personal data to the extent specified during registration. The processing of this data is intended to improve your shopping experience and simplify order processing.
The processing is based on Article 6 (1) lit. a GDPR with your consent.
You may withdraw your consent at any time by notifying us. This does not affect the lawfulness of processing carried out before withdrawal.
Your customer account will subsequently be deleted.
Collection and Processing of Data When Posting Comments
When commenting on an article or post, we collect your personal data, such as your name, email address, and comment text, only to the extent provided by you.
The processing is intended to enable comments to be submitted and displayed. By submitting a comment, you consent to the processing of the transmitted data.
The processing is based on Article 6 (1) lit. a GDPR with your consent.
You may withdraw your consent at any time by notifying us. This does not affect the lawfulness of processing carried out before withdrawal. Your personal data will subsequently be deleted.
When your comment is published, the name and email address provided by you may also be published.
In addition, your IP address is stored when submitting a comment in order to prevent misuse of the comment function and to ensure the security of our information technology systems.
Your IP address will subsequently be deleted where applicable.
Collection, Processing and Use of Personal Data When Placing Orders
When placing an order, we collect and use your personal data only to the extent necessary to fulfil and process your order and to handle your inquiries.
The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded.
The processing is based on Article 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.
Your data will not be disclosed to third parties without your express consent. Exceptions include service providers required to process the contractual relationship or service providers acting as processors on our behalf.
These may include, for example, shipping service providers, payment service providers, inventory management service providers, order-processing service providers, web hosting providers, IT service providers, and dropshipping merchants.
In all cases, we strictly comply with applicable legal requirements. The scope of data transferred is limited to the minimum necessary.
Use of Email Address for Newsletters
We use your email address independently of the contractual processing exclusively for our own advertising purposes and newsletter distribution, provided that you have expressly consented to this.
The processing is based on Article 6 (1) lit. a GDPR with your consent.
You may withdraw your consent at any time. You can unsubscribe from the newsletter using the corresponding link in the newsletter or by notifying us.
Your email address will then be removed from the distribution list.
Use of Email Address for Direct Advertising
We use the email address received from you in connection with the sale of goods or services to send electronic advertising for our own goods or services that are similar to those you have already purchased, provided that you have not objected to this use.
The provision of the email address is necessary for the conclusion of the contract.
The processing is based on Article 6 (1) lit. f GDPR due to our legitimate interest in direct advertising.
You may object to the use of your email address for this purpose at any time by notifying us. You may also use the corresponding link in the advertising email.
Use of an External Inventory Management System
We use an inventory management system for contract processing as part of order processing.
For this purpose, personal data collected as part of your order may be transmitted to:
Lexware.de, Andreas Lehr – Division Manager, Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9.
Use of PayPal
All PayPal transactions are subject to PayPal's privacy policy.
Further information can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system.
When a user accesses a website, a cookie may be stored on the user's operating system. The cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.
We use cookies to make our services more user-friendly, effective, and secure. Cookies also allow our systems to recognise your browser after changing pages and provide you with services.
Some functions of our website cannot be provided without the use of cookies.
We also use cookies to analyse the browsing behaviour of visitors to our website.
The processing is based on the applicable legal provisions and, where applicable, Article 6 (1) lit. f GDPR due to our legitimate interests in the purposes described above.
You have control over the use of cookies through your browser settings. You can prevent cookies from being stored and delete cookies that have already been stored.
Please note that disabling cookies may mean that you cannot use all functions of our website to their full extent.
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/
Mozilla Firefox: https://support.mozilla.org/
Safari: https://support.apple.com/guide/safari/
Use of Google Analytics
We use Google Analytics on our website, a web analytics service provided by Google.
The processing of data is intended to analyse this website and its visitors. Google uses the information collected on behalf of the website operator to evaluate your use of the website, compile reports on website activity, and provide other services related to website and Internet use.
Google Analytics uses cookies that enable analysis of your use of the website.
IP anonymisation is activated on this website. Your IP address is therefore shortened by Google within the European Union or other countries that are party to the Agreement on the European Economic Area.
Your data may also be transferred to the United States where applicable. The processing is based, where applicable, on Article 6 (1) lit. f GDPR due to our legitimate interest in designing our website according to user needs.
You have the right to object to this processing for reasons arising from your particular situation.
You can prevent the storage of cookies by selecting appropriate settings in your browser software. Please note that you may then not be able to use all functions of this website to their full extent.
Further information about Google Analytics terms of use and privacy can be found at https://www.google.com/analytics/terms/ and https://policies.google.com/privacy
Use of Google Maps
We use the Google Maps function on our website to embed Google Maps.
This function enables the visual presentation of geographical information and interactive maps.
When pages containing Google Maps are accessed, Google may collect, process, and use data from visitors to those pages.
Further information about the collection and use of data by Google can be found in Google's privacy information at https://policies.google.com/privacy
Your data may also be transferred to the United States where applicable.
You have the right to object to processing based on Article 6 (1) lit. f GDPR for reasons arising from your particular situation.
You can disable JavaScript in your browser to prevent the use of Google Maps. Please note that in this case you may not be able to use all functions of the website, such as the interactive map display.
Data Retention
After complete processing of the contract, the data will initially be stored for the duration of the applicable warranty period. Thereafter, the data will be retained in accordance with statutory retention periods, in particular tax and commercial law requirements, and will then be deleted after the retention period has expired unless you have consented to further processing and use.
Rights of Data Subjects
Where the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right of access, rectification, erasure, restriction of processing, and data portability.
You also have the right under Article 21 (1) GDPR to object to processing based on Article 6 (1) lit. f GDPR and to processing for direct advertising purposes.
Please contact us if you wish to exercise your rights. Our contact details can be found in our legal notice.
Right to Lodge a Complaint with a Supervisory Authority
Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.
Account and Personal Data Deletion
Users of our customer apps can request deletion of their account and the personal data associated with it.
The same account deletion process applies to our customer apps, including Sashi-Mi, Amazonia Grill, and other supported customer applications.
In the App:
1. Log in to your account in the App.
2. Go to the “You” section.
3. Find and select “Delete Account”.
4. Select “Confirm Deletion”.
5. An account verification code will be sent to your registered email address.
6. Enter the verification code and submit it.
7. After successful verification, your account and the personal data associated with it will be deleted.
Data Deleted
The following personal data will generally be deleted:
1. Email address
2. Telephone number
3. Name
4. Personal account data
Order history that does not contain personal identification information may be retained for internal business purposes, where legally permitted or required.
Please note that after account deletion, you will need to register again if you wish to use the App to place orders in the future.
Foodydoody Merchant Account and Data Deletion
Foodydoody Merchant is a business application intended for restaurants and authorised restaurant staff.
Merchant accounts use a different deletion process from customer accounts. Merchant users cannot delete the merchant account directly through the customer account deletion process.
To request deletion of a Foodydoody Merchant account and the personal data associated with it, please send an email to:
foodydoody2021@gmail.com
Please include sufficient information to identify the merchant account, such as:
• Restaurant or business name
• Registered email address
• Registered telephone number, where applicable
After verifying the request and resolving any open contractual, financial, accounting, or other necessary matters, the merchant account and personal information that is no longer required will be deleted.
The following merchant personal data may be deleted, where applicable:
• Name
• Email address
• Telephone number
• Merchant account information
• Personal user information associated with the merchant account
Certain information may be retained where necessary to comply with tax, accounting, legal, fraud-prevention, security, dispute-resolution, or regulatory obligations. Such information will be retained only for the period required or permitted by applicable law.
If you want specific personal data deleted without requesting deletion of the entire Foodydoody Merchant account, please clearly state this in your email request.
Foodydoody Merchant App
The Foodydoody Merchant application is used by restaurants and authorised restaurant staff to receive and manage customer orders.
The App may process merchant account information, customer and order information, device information, push-notification identifiers, analytics information, crash information, and technical information necessary to operate the service.
Customer information accessed through the Merchant App is used only for legitimate purposes such as order processing, fulfilment, delivery, customer service, accounting, fraud prevention, security, and other lawful business purposes.
The Foodydoody Merchant App may use Firebase Cloud Messaging, Firebase Analytics, and Firebase Crashlytics for notifications, analytics, diagnostics, and crash reporting.
The current Android version of the Foodydoody Merchant App does not require fine or approximate location permission for its normal merchant-order functionality.
Bluetooth-related permissions may be required when the App communicates with compatible restaurant hardware, such as supported printers. Bluetooth access is used for device and printing functionality and not for advertising purposes.
Changes to This Privacy Policy
We may update this Privacy Policy when our apps, websites, services, legal requirements, or data-processing practices change.
The current version of this Privacy Policy will be published on our website together with the date of the latest revision.
Contact
For questions regarding this Privacy Policy, account deletion, personal data, or the processing of personal information, please contact us through the contact details provided in our legal notice.
For Foodydoody Merchant account deletion requests:
Email: foodydoody2021@gmail.com
